Cancellation policy

This policy applies to both regular orders and pre-orders.

Cancellation Window

You may request cancellation within 48 hours of placing your order, provided that a tracking number has not yet been generated.

Please contact us immediately at info@tevadatarot.com and include your order number.

A cancellation request is not automatic. The order is only considered cancelled after TEVADA Tarot has reviewed the request and sent written confirmation that the cancellation was approved.

Tracking Number Cutoff

Once a tracking number has been generated, the order cannot be cancelled.

This applies even if the carrier has not yet completed its first tracking scan, the tracking page does not yet show movement, or the package has not yet left the fulfillment facility.

After a tracking number has been generated, the applicable Shipping Policy and Refund Policy will govern the order.

Pre-Orders

Pre-order products are not available for immediate shipment. Full payment is collected at Checkout.

The estimated shipping date displayed on the individual pre-order product page is the applicable estimate for that product.

If different language versions contain inconsistent or unclear information, the English product page will prevail.

Pre-orders are subject to the same cancellation rule as regular orders: the cancellation must be requested within 48 hours of purchase and before a tracking number has been generated.

Approved Cancellations

If TEVADA Tarot approves the cancellation, the refund will be issued to the original payment method.

The customer’s bank, credit card company, PayPal, or other payment provider may require additional time to process and post the refund.

Contact

To request cancellation, contact info@tevadatarot.com immediately and include your order number.